TERMS AND CONDITIONS
Effective Date: 19 May 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website https://eastel.co/ (“Website”) and any enquiry or application submitted through Easy Apply Sdn. Bhd. (Registration No. 1258759-W) (“Easy Apply”, “we”, “our”, or “us”).
By using this Website or submitting your details, you agree to be bound by these Terms.
1. Our Role
Easy Apply Sdn. Bhd. acts solely as an authorized sales agent for Eastel Mobile services in Malaysia.
We do not operate the telecommunications network and do not provide mobile services directly. All mobile network services, SIM registration approvals, billing, and regulatory compliance are managed by the licensed service provider.
Our role is limited to:
- Promoting available mobile plans
- Providing information about Eastel Mobile services
- Assisting customers with enquiries
- Facilitating the submission of applications
2. Application & Registration Process
When you submit an application through our Website:
- You agree that the information provided is accurate and complete.
- Your application will be forwarded to the official service provider for verification and approval.
- Approval, activation, and service eligibility are subject to the licensed provider’s verification process and regulatory requirements.
Easy Apply does not guarantee approval, activation timeframes, or service availability.
3. Identity Verification & Regulatory Compliance
SIM registration in Malaysia is subject to regulatory requirements, including identity verification under applicable Malaysian laws and guidelines issued by the Malaysian Communications and Multimedia Commission (MCMC).
Where required, identification information collected through this Website will be transmitted to the licensed service provider for compliance and verification purposes.
All final decisions relating to verification and compliance are made by the licensed provider.
4. Service Availability
Service coverage, data speeds, network performance, and availability depend on:
- Geographic location
- Device compatibility
- Network capacity
- Regulatory requirements
- Third-party infrastructure
Easy Apply does not control network performance and makes no representation or warranty regarding uninterrupted service.
5. Pricing & Promotions
Prices, plans, incentives, and promotional offers displayed on the Website are based on information provided by the official service provider and may be updated from time to time.
Final pricing, benefits, and terms are subject to confirmation by the licensed provider at the point of activation.
Easy Apply reserves the right to correct any typographical errors or outdated information.
6. Limitation of Liability
To the fullest extent permitted by law:
- Easy Apply shall not be liable for network disruptions, billing disputes, activation delays, or service suspension.
- Easy Apply shall not be responsible for losses arising from third-party systems, payment gateways, regulatory actions, or technical failures beyond our reasonable control.
- Our liability, if any, shall be limited to the direct handling of your application submission.
7. Third-Party Services
Any wallet services, payment services, telecommunications network services, or related value-added services are operated by their respective licensed providers.
Easy Apply does not hold customer funds, issue electronic money, or operate telecommunications infrastructure.
8. User Responsibilities
By using this Website, you agree:
- Not to submit false or misleading information
- Not to misuse the application process
- Not to engage in fraudulent registration activities
We reserve the right to decline or suspend assistance if misuse or suspicious activity is detected.
9. Amendments
Easy Apply reserves the right to update these Terms at any time. Updated versions will be published on this Website.
Continued use of the Website constitutes acceptance of any revised Terms.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.
11. Contact Information
Easy Apply Sdn. Bhd.
Registration No.: 1258759-W
Website: https://eastel.co/
Email: sales@eastel.co
Phone: 6011-6944 9311