Activate Your
Eastel SIM in Minutes

Get an Eastel SIM for RM10 → Activate via the mobile app → Choose a plan → Start using and earning.

Activate Your
Eastel SIM in Minutes

Activate Your Eastel
SIM in Minutes

Get an Eastel SIM for RM10 → Activate via the mobile app → Choose a plan → Start using and earning.

Get Started

Where to get your Eastel SIM

Walk in

Via Eastel Mobile Application

ID documents accepted

Malaysians / PRs: MyKad, MyPR, MyTentera, MyKAS
Foreign nationals: Passport

Age requirement

Below 12: Not allowed
Ages 12–17: Mobile user only
Age 18+: Full access + Eastelpreneur

SIM limit per IC

Malaysians / PRs: Up to 5 SIMs
Foreigners: Up to 2 SIMs
Companies: No limit (with verification)


HOW TO ACTIVATE
HOW TO ACTIVATE

01

Insert your Eastel SIM card into your mobile phone.

02

Download from the Google Play Store or Apple App Store.

03

Launch the Eastel App and tap the Activate SIM button to begin.

04

Scan your MyKad or Passport and complete facial verification (eKYC).

05

Select your preferred Eastel plan and complete payment inside the app.

06

Restart your phone and start enjoying Eastel 5G. Toggle Airplane Mode if signal doesn’t appear.

Frequently Asked Questions

Frequently Asked Questions

1. How do I activate my SIM?

Insert SIM → Download Eastel App → Tap Activate SIM → eKYC → Choose plan → Restart phone.

2. What if I face a registration issue?

Contact us Eastel Malaysia +6011-6944 9311 or WhatsApp https://eastelpostpaid.wasap.my available 9am–6pm weekdays.

3. Where can I purchase the Eastel Starter Kit?

The Eastel Starter Kit (ESK) is available exclusively at Eastel Mall.

4. Can I check my balance via USSD?

Yes. Dial *220# or log in to the Eastel Mobile Application to check your balance.

5. What is the SIM card lifecycle?

Active (7 days, full service) → Barred (90 days, incoming only) → Expired (terminated). Reload anytime during Barred to reactivate.